Shipping Policy
Shipping Policy for Vave Glow
At Vave Glow, we are committed to providing timely and reliable shipping for all our customers. Below are the details of our shipping policy:
1. Shipping Locations
We currently offer shipping to both domestic (within India) and international locations. Shipping charges and delivery times may vary based on the shipping destination.
2. Processing Time
Orders are typically processed within 1–2 business days from the time of purchase. Please note that orders placed on weekends or holidays will be processed the next business day.
3. Shipping Methods and Delivery Times
We use reliable carriers to ensure safe and timely delivery. Estimated delivery times are as follows:
- Domestic Orders (Within India): Typically delivered within 5–7 business days.
- International Orders: Delivery times may vary depending on the destination country. Standard international shipping takes approximately 10–15 business days.
4. Shipping Costs
Shipping costs will be calculated at checkout based on the shipping destination and the size/weight of the order. You will be notified of the shipping charges before completing your order.
- Free Shipping is available for orders above a certain amount (e.g., ₹2,500) within India.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details. You can use the tracking number to monitor the progress of your shipment.
6. Shipping Restrictions
- We are unable to deliver to P.O. Box addresses.
- Some international destinations may have shipping restrictions or additional duties and taxes. Please check with your local customs office for more details.
7. Lost or Damaged Shipments
If your order is lost or damaged during transit, please contact us at contact@vaveglow.com within 7 days of receiving your order. We will work with the carrier to resolve the issue and offer you a replacement or refund, depending on the circumstances.
8. Customs and Import Duties
For international orders, any customs duties, taxes, or fees imposed by the destination country are the responsibility of the customer. We suggest you check with your local customs office for further information.
9. Changes to Shipping Address
If you need to change the shipping address after placing an order, please contact us as soon as possible. We will attempt to update the address, but changes cannot be guaranteed once the order has been processed.
10. Customer Support
If you have any questions regarding shipping, please contact us at:
- Email: contact@vaveglow.com
- Phone: +91 9705009065